FAQ for Shipping
How long does delivery take?
| Destination |
Speed Heels Collection / Apparel / Accessories |
Rest of Pleasers (Direct from PleaserUSA) |
| Singapore | 1 - 3 Working Days | 3 - 8 Working Days |
| Malaysia | 2 - 4 Working Days (Express) | 4 - 8 Working Days (Express) |
| Indonesia | 2 - 4 Working Days | 4 - 9 Working Days |
| Philippines | 3 - 5 Working Days | 4 - 9 Working Days |
| Thailand | 3 - 5 Working Days | 4 - 9 Working Days |
| Vietnam | 3 - 5 Working Days | 4 - 9 Working Days |
| Brunei | 3 - 7 Working Days | 6 - 11 Working Days |
Do I need to pay for delivery?
Shipping in Singapore
We offer free shipping if you spend more than $50! :)
Shipping to other major cities in Asia
For our international customers in Peninsular Malaysia, delivery is free with every purchase above $50SGD . There is also an option for Express shipping for our customers in Peninsular Malaysia at checkout page.
For the rest of the countries, accurate rates will be shown at check-out. Do take note that you will be liable for any import duties, custom and local taxes that may occur! :)
Can I do self-collection?
Unfortunately we do not offer self-collection options in Singapore as we use a 3rd-party fulfilment centre to help to speed up our operations and the warehouse is closed to the public!
How do I track my order?
Use this link and your tracking number to track your order.
For Pleasers from the Speed Heels Collection, Apparel, or Accessories, you will get a tracking email within 1-2 working days!
For orders outside of the Speed Heels collection (3-8 working days), please allow a few days for the tracking email to arrive. Once your Pleasers arrive in SG, we will process them and then you will get an email with the tracking details when they are on the way over to you! :)