FAQ for Shipping

How long does delivery take? 

 

Destination	Speed Heels Collection / Apparel / Accessories	Rest of Pleasers (Direct from PleaserUSA)
Singapore	1 - 3 Working Days	3 - 8 Working Days
Malaysia	2 - 4 Working Days (Express)	4 - 8 Working Days (Express)
Indonesia	2 - 4 Working Days	4 - 9 Working Days
Philippines	3 - 5 Working Days	4 - 9 Working Days
Thailand	3 - 5 Working Days	4 - 9 Working Days
Vietnam	3 - 5 Working Days	4 - 9 Working Days
Brunei	3 - 7 Working Days	6 - 11 Working Days

 

 

Do I need to pay for delivery?

Shipping in Singapore 

We offer free shipping if you spend more than $50! :) 

Shipping to other major cities in Asia

For our international customers in Peninsular Malaysia, delivery is free with every purchase above $50SGD . There is also an option for Express shipping for our customers in Peninsular Malaysia at checkout page. 

For the rest of the countries, accurate rates will be shown at check-out. Do take note that you will be liable for any import duties, custom and local taxes that may occur! :)

 

Can I do self-collection?

Unfortunately we do not offer self-collection options in Singapore as we use a 3rd-party fulfilment centre to help to speed up our operations and the warehouse is closed to the public!

 

How do I track my order?

Use this link and your tracking number to track your order.

For Pleasers from the Speed Heels Collection, Apparel, or Accessories, you will get a tracking email within 1-2 working days! 

For orders outside of the Speed Heels collection (3-8 working days), please allow a few days for the tracking email to arrive. Once your Pleasers arrive in SG, we will process them and then you will get an email with the tracking details when they are on the way over to you! :)